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The FadeINK® Aluminium Trolley is a sleek, durable addition designed to meet your professional needs.
Made from high-quality aluminium, it is lightweight, easy to move, and helping you keep neatly organized and mobile. Its modern design and strong build reflect FadeINK’s commitment to expert, gentle care and tailored service.
This trolley improves the treatment space by combining practical use with a professional look. Upgrade your workspace with a practical solution that facilitate laser removal procedures.
FadeINK® Aluminium Trolley
I'm a product detail. I'm a great place to add more information about your product such as sizing, material, care and cleaning instructions. This is also a great space to write what makes this product special and how your customers can benefit from this item.
FadeINK is a trading name of © PMU CODE Limited, Burgundy Court - Suite 202, 64-66 Springfield Road, Chelmsford CM2 6JY. Company registration number: 14078005.
Thank you for shopping at www.fadeink.co.uk
Returns, cancellations & faulty goods
We want you to be happy with your products and confirm we will supply goods that conform to the contract. If for any reason you are dissatisfied with your purchase, please refer to this document as it contains useful information about our returns and after sales service information. Please keep this document with your receipt for future reference.
You bought your product online or by phone and would like to return it because:
You have changed your mind
If you change your mind and would like to return your product, we're happy to exchange or refund it as long as:
It is within 14 calendar days from the day of delivery:
Following The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, we will accept items back even if you have opened the goods to inspect them.
You notify us of your wish to cancel within the above time frames and you have proof of purchase (receipt, delivery note, bank statement).
The goods are in 'as new' condition and returned in the original, undamaged packaging along with any accessories and free gifts received with them.
You can examine the goods as you would in a shop but, to obtain a full refund, you must not start using them, install them or input any data/software. Whilst the goods are in your possession you must take reasonable care of them.
In the case of a service contract or a contract for the supply of a digital download, the cancellation period will expire after 14 days from the day of the conclusion of the contract. If you consent to a digital download starting within the 14 day cancellation period and acknowledge the right to cancel will be lost, you will not be able to request a refund.
It is over 14 calendar days from the day of delivery:
The product is in its original unopened and sealed packaging.
You return it within 21 days of the delivery date.
You have proof of purchase (Receipt, delivery note, bank statement).
How do I return my product?
There are three ways you can return your purchase:
1. Online: Via the Contact Us facility on the Customer Services page.
2. Phone: By calling our Contact Centre on 07873 949 616 with your order reference number and delivery details to hand.
FadeINK is a trading name of © PMU CODE Limited, Burgundy Court - Suite 202, 64-66 Springfield Road, Chelmsford CM2 6JY. Company registration number: 14078005.
3. Store: You can also return your product to our FadeINK store with proof of purchase, bringing the card you paid with so we can credit it.
Please note: For Online Only products and purchases made using PayPal or Your Plan Credit, please arrange for a collection with our aftersales team on 07873 949 616. Our store are unable to process a return for when you have paid online with Your Plan Credit, and for PayPal orders our stores can only offer an exchange or gift card.
When returning opened products to us, you should do so without undue delay and, in any event, not later than 14 days from the day on which you communicate to us your decision to cancel.
You may also use the cancellation form found in the Returns and Cancellations section of our website but this is not obligatory.
Refund: Once we have received the goods back from you, we will give you a refund for the cost of the product plus any delivery charge paid (except for the additional costs arising if you have selected a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the refund for any loss in value of the goods if the loss is a result of unnecessary handling by you.
If you have requested we begin the performance of any service, such as installation of a product, within the 14 day cancellation period, we have the right to retain any charge paid for services which have already begun or have been completed.
Refunds take 3-5 working days to be credited to your payment card.
Your product is faulty
If it is within 7 working days from the day of delivery:
•Read the troubleshooting section of the product manual as it may be a common problem that can be easily resolved.
•Call our Contact Centre on 07873 949 616 and, depending on the product, we may be able to take you through a telephone diagnostic to make sure it is not a problem that can be resolved quickly.
If the problem cannot be resolved:
If the fault occurs within 30 days of purchase (or delivery or installation), we'll always offer you either a repair, exchange or refund.
Most products come with 1 year guarantee, so if your product develops a fault after 30 days we’ll offer you either a repair or replacement. In all cases we reserve the right to inspect the product and verify the fault.
How do I return my product?
There are three ways you can return your purchase:
1. Online: Via the Contact Us facility on the Customer Services page.
2. Phone: By calling our Contact Centre on 07873 949 616 with your order reference number and delivery details to hand.
FadeINK is a trading name of © PMU CODE Limited, Burgundy Court - Suite 202, 64-66 Springfield Road, Chelmsford CM2 6JY. Company registration number: 14078005.
3. Store: You can also return your product to our FadeINK store with proof of purchase, bringing the card you paid with so we can credit it.
Please note: For Online Only products and purchases made using PayPal or Your Plan Credit, please arrange for a collection with our aftersales team on 07873 949 616. Our store are unable to process a return for when you have paid online with Your Plan Credit, and for PayPal orders our stores can only offer an exchange or gift card.
Refund: Once we have determined there is a fault we will then give you either a refund, exchange or offer you a repair of the product. You will not be charged for the collection of faulty goods. Replacement goods are sent by standard delivery. If a fault occurs while you are abroad, please contact us to discuss how we can assist.
How do I get my faulty product repaired?
There are three ways you can return your purchase:
1. Online: Via the Contact Us facility on the Customer Services page.
2. Phone: By calling our Contact Centre on 07873 949 616 with your order reference number and delivery details to hand.
FadeINK is a trading name of © PMU CODE Limited, Burgundy Court - Suite 202, 64-66 Springfield Road, Chelmsford CM2 6JY. Company registration number: 14078005.
3. Store: You can also return your product to our FadeINK store with proof of purchase, bringing the card you paid with so we can credit it.
Please note: For Online Only products and purchases made using PayPal or Your Plan Credit, please arrange for a collection with our aftersales team on 07873 949 616. Our store are unable to process a return for when you have paid online with Your Plan Credit, and for PayPal orders our stores can only offer an exchange or gift card.
Your product is damaged on delivery
How do I return my product?
Phone: Please call our Contact Centre within 48 hours on 07873 949 616 and we’ll arrange collection free of charge.
Exchange/Refund: We will then give you an exchange or full refund plus any delivery charge paid. Refunds take 3-5 working days to be credited to a payment card.
THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM TRADING STANDARDS OR CITIZENS ADVICE CONSUMER SERVICE.
Shipping Policy
We are focused on providing you with the best possible customer service.
HOW SHIPPING IS CALCULATED
Prices shown in the FadeINK SHOP do not include delivery charges. The delivery charge is calculated when you place items in your basket. This charge is based on the postal service you select and the total weight of the items in your order. The weight of your items will be automatically calculated for you.
Your tracking information will be emailed to you once your order is dispatched. Please check your confirmed account address for full tracking details.
SHIPPING OPTIONS AND RATES
Standard Delivery [3-5 working days] <100gr £ 7.50
Express Delivery [48 hours] <100gr £ 12.50
FREE SHIPPING ON ONLINE ORDERS OVER £100
Free delivery is available to our Pro customers when ordering £100 exc TAX or over. This applies to UK deliveries only. Free delivery is a standard 3-5 workings days. Certain high value items are excluded from this offer and delivery costs for these items will be visible during the checkout process.
DISPATCH AND DELIVERY TIMES
If you order before 2pm Monday – Friday, we will aim to process and dispatch your order the same day but at busy times, please be aware this may take longer. Estimates of delivery times are given in the above table. Please note that it can take time to deliver to certain destinations, so please give up to 5 working days for your purchase to arrive.
INTERNATIONAL ORDERS
If you wish to order from a location outside of the UK, please call our phone order lines (please note we may have a Distributor in your area and you would need to purchase your products direct from that Distributor).
